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| Shipping & Returns |
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Ship Goods from Eotdeals
- Once you complete the payment, we will get all done within 48 hours.
- The goods are shipped directly from our warehouse to your listed shipping address in a couple of days. It's as safe and easy as anything!
Which delivery option is best for me?
A, We prefer to use Express Courier.
- typically 5-8 business days after you finish your payment clear.
- As soon as we send out your goods, the tracking number will be sent to your email. And it can be tracked on the courier system within 12 hours.
- Transit time from China to your delivery destination, including delivery by courier to your door, is normally only 3-5 days. If you need help tracking your delivery, or have concerns about a delivery time, we'll be on hand to answer your questions.
B, More details
- The choice of courier varies according to your home country. We currently offer: Hong Kong Air Mail ; Hong Kong Registered Air Mail ; DHL ; FedEx ; EMS ; TNT ; UPS;
- Small orders are normally best suited to Hong Kong Air Mail or Hong Kong Registered Air Mail. This is the cheapest and most commonly used option. This delivery method will be chosen during Checkout by default. Although you can not use this method if your order exceeds 100 USD (United States Dollars) or if the weight is over 1.0 lb(s).
- For larger bulk orders we will pack the goods appropriately and economically in an attempt to save space and shipping costs.
Courier Hong Kong Air Mail Hong Kong Air Mail (Registered) DHL TNT UPS EMS Estimated Delivery Time (days) 10-21 8-16 3-5 4-7 3-5 3-5 Variable Tracking Number Available? No Yes Yes Yes Yes Yes
Returns and Refunds
- All our products come with a 3 month warranty.
This means if there is a quality defect that causes the device to be unacceptable for sale or unusable during the 3 months after dispatch from our warehouse, we will accept a return and either repair the item, replace the item with an identical new item, replace the item with an equivalent item that you accept, or offer credit or a refund.
If you experience any problem with a product bought from Eotdeals, contact us first and we will do our best to advise you.
Any returns must be discussed with Eotdeals Customer Support in advance, and authorized so they are sent with the correct paperwork.
All returned products must be sent together with the original packaging and accessories unless an exception is agreed in advance.
In the event of any returned goods where you are requesting a repair / replacement / refund under the warranty, your shipping costs returning the products to the Eotdeals warehouse in China are payable by you, and cannot be compensated by Eotdeals.
Physical damage to a product caused by the user invalidates the warranty. Opening products up, e.g. to repair or modify components, invalidates the warranty. Flashing the firmware or using non-approved software invalidates the warranty.If you have any questions,please contact Customer Support support@eotdeals.com
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